VA Horizon is a managed outbound team for U.S. real estate wholesalers. We combine trained cold callers, QA, HighLevel CRM structure, and SMS follow-up into one operating system.
VA Horizon is built around two operating disciplines: seller-facing outbound volume and the quality control needed to keep that volume useful.
Founder & CEO
Youssef leads the client strategy, outbound system design, CRM architecture, and deployment process. His focus is making sure every client starts with a clear pipeline, a trained caller, and a follow-up system that does not leak seller conversations.
IN View LinkedInCo-founder & Q.A Specialist
Malak is responsible for operational excellence, quality assurance, VA onboarding, and internal workflow systems at VA Horizon. She helps keep team performance consistent, client campaigns organized, and every engagement running with clear standards.
We are not a marketplace and we are not a loose staffing handoff. The offer is a managed outbound operation with the process, reporting, and QA layer included.
Scripts, training, CRM fields, and call scoring are designed for motivated seller conversations, not generic admin work.
Every engagement starts with a HighLevel structure that gives the caller somewhere clean to log, route, and follow up leads.
Weekly QA, coaching, and scorecards help catch weak openings, missed qualification questions, and CRM hygiene issues early.
Cold calling works better when missed contacts and soft maybes receive structured SMS follow-up instead of disappearing.
If a caller underperforms after coaching, we replace them within 5 business days while the pipeline and process stay intact.
Dials, contacts, appointments, CRM entries, and QA signals are reported so the operation can improve with evidence.
These pieces work together. The caller creates conversations, the CRM keeps them organized, and the QA layer keeps the operation improving.
The About page should say who we are. The numbers show why the operating model exists.
Inbound answer rate reached after follow-up coverage improved.
Deal volume lift after scaling from one caller to a managed team.
Dispo time reduced from a 21-day baseline in a documented case study.
Pipeline value revealed after rebuilding a broken HighLevel account.
Book a call and we will map the caller, CRM, QA, and follow-up structure for your market.
Internal resources
