Pros
- High call capacity: The platform supports the 800-1,000 dial daily workflow VA Horizon expects from a trained full-time caller.
- Predictive and power modes: Teams can choose pacing based on list quality, campaign risk, and caller readiness.
- Agency access advantage: Managed access may simplify setup, while direct buyers should compare Starter and iQ eligibility.
- Clear QA path: Call recordings, outcomes, and caller activity make weekly review more practical than a manual workflow.
- Better role focus: The caller can stay focused on conversations while VA Horizon handles CRM, list, and follow-up operations.
