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B2B Lead Gen Glossary · Commercial Insurance

What Is Loss Run?

A loss run, or loss run report, is a report issued by a carrier or third-party administrator listing a policyholder's claims history, open and closed claims, reserves, and payouts, over a specified period, usually 3 to 5 years, used by underwriters to price a risk and by producers to market an account to other carriers.

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A loss run, or loss run report, is a report issued by a carrier or third-party administrator listing a policyholder's claims history, open and closed claims, reserves, and payouts, over a specified period, usually 3 to 5 years, used by underwriters to price a risk and by producers to market an account to other carriers.

Loss Run explained

A loss run is the paper trail underwriting decisions actually get made on. Where a submission describes what a business does and how big it is, the loss run tells a carrier what has actually gone wrong on that risk historically: how many claims, how severe, how much is still reserved and open versus already closed and paid. A thin, clean loss run is one of the strongest arguments a producer has when shopping an account to a new carrier at renewal, and a heavy or worsening one is exactly what pushes that same account's combined ratio, and its renewal quote, in the wrong direction.

Requesting loss runs is a routine part of working an x-date. A producer marketing a business ahead of its renewal needs current loss runs in hand before a new carrier will even quote the account seriously, since no underwriter prices blind on claims history. That makes the loss run one of the practical, non-negotiable pieces of paperwork sitting between an x-date conversation and an actual bound account, alongside the application and any required supplemental underwriting information.

Loss runs also matter directly to BOR strategy: a business owner considering a BOR letter switch is a much easier sell with a clean loss run in hand to shop, and a producer working that conversation benefits from asking for loss runs early rather than after a letter is already signed.

Why it matters when you're buying

Do not wait until after a BOR letter is signed to request loss runs. Ask for them as part of the initial x-date conversation, since no carrier will seriously quote a new-business submission without current claims history, and a clean loss run is one of the strongest tools you have for actually winning the account away from the incumbent.

Frequently Asked Questions

What is a loss run in insurance?
A report from a carrier or third-party administrator listing a policyholder's claims history, open and closed claims, reserves, and payouts, typically covering 3 to 5 years. Underwriters use it to price a risk and producers use it to market an account to other carriers.
When do producers need to request loss runs?
As early as possible in the renewal or x-date conversation. No carrier will seriously quote a new-business submission without current claims history in hand, so requesting loss runs early, rather than after a BOR letter is already signed, keeps the marketing timeline realistic.

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