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Time-Tracking Software for Agencies: What Harvest, Toggl, and TMetric Cost

Quick answer

47% of agencies lose up to $500,000 a year on untracked billable hours, and 23% of billable time is never invoiced at all, per TMetric’s 2025 benchmark study of 250-plus agencies. That is the real cost a time-tracking tool exists to prevent, and the three tools most often named in that conversation price it very differently.

Harvest runs $9 a seat a month on Teams or $14 a seat a month on Enterprise, the same rate whether billed monthly or annually. Toggl Track runs a free tier plus a $9-a-user Starter tier, with Premium starting at $14 a user a month for the first year and renewing at $18. TMetric offers a free tier for up to 2 seats and paid Professional and Business tiers, but its exact per-seat price renders dynamically on its own pricing page and was not captured this session.

The Real Cost a Time Tracker Exists to Prevent

Before comparing tool prices, it is worth being clear about what a time tracker is defending against. Per TMetric’s 2025 benchmark study of 250-plus agencies, 47% of firms lose up to $500,000 a year on untracked billable hours, and 23% of billable time is never invoiced at all. A $9-a-month tool is not competing against a free spreadsheet on its own merits. It is competing against a leak that, on this data, runs into six figures a year at a meaningful share of agencies.

That framing matters for how to read the prices below. The question is not which tool is cheapest in isolation. It is which tool gets used consistently enough to close a gap this size.

Harvest: A Flat Rate That Does Not Change With Billing Term

Harvest’s free tier covers 1 seat and 2 projects, enough for a true solo operator to test the workflow. Its Teams tier runs $9 a seat a month, and notably that number does not move whether it is billed monthly or paid annually at $108 a seat a year, the same $9-a-month rate either way. Enterprise runs $14 a seat a month on the identical structure, $168 a seat a year for the same effective monthly rate, adding custom reports, profitability reporting, timesheet approvals, and single sign-on. Enterprise Plus sits above that at custom pricing. A 30-day free trial covers the paid tiers.

The absence of an annual discount is itself worth noting. Most SaaS pricing rewards a yearly commitment with a lower effective rate; Harvest simply charges the same either way, which removes one common source of billing-cycle confusion but also means there is no cost incentive to commit annually beyond convenience.

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Toggl Track: Free to Start, Then a Price That Rises After Year One

Toggl Track’s free tier includes full time tracking and more than 100 integrations, a genuinely usable starting point, not a stripped-down trial. Starter runs a flat $9 a user a month, adding billable rates, project estimates, and revenue analysis. Premium is the tier worth reading carefully: it runs $14 a user a month for the first year, then renews at $18 a user a month, a real, disclosed price increase built into the plan rather than a promotional teaser that quietly resets. Enterprise sits at custom pricing above that.

An agency budgeting off Toggl’s Premium tier needs to plan for that renewal jump specifically, since $14 is the first-year number, not the ongoing one.

TMetric: A Free Tier, and a Price That Would Not Load

TMetric’s free tier covers up to 2 seats with unlimited time tracking, and its paid Professional and Business tiers are confirmed to exist, priced per seat per month with up to a 20% savings for annual billing. What could not be confirmed this session is the actual dollar figure: TMetric’s pricing renders those numbers dynamically rather than in the page’s static content, and the tier structure came through clearly, adding a Time Off module, team timesheets, and screenshot capturing on Business, without the price attached to it.

That is a real gap in this comparison, stated plainly rather than filled with a guessed number. An agency seriously evaluating TMetric alongside Harvest and Toggl should pull its current per-seat price directly from the vendor at signup rather than treating any figure repeated secondhand as reliable.

What Differs Beyond the Sticker Price

Price alone undersells the real differences. Harvest’s flat rate regardless of billing term is the simplest to budget against. Toggl’s free tier is the most generous starting point, but its Premium renewal jump is the one line every buyer should read before committing. TMetric’s tier names suggest it is aimed squarely at agencies specifically, with a Time Off module and team timesheets built in rather than bolted on, even though its price could not be confirmed here.

None of the three differences above shows up on a feature comparison chart. They show up only in reading each vendor’s actual terms closely, which is exactly the kind of detail a $500,000-a-year leak makes worth the extra ten minutes.

A Tool Only Closes the Gap If It Gets Used

None of the three tools above fixes an untracked-hours problem by existing. They fix it only if a team logs time consistently enough that the 47% figure stops describing this specific agency. That is a habit problem more than a software problem, and no pricing tier solves it on its own.

The same discipline gap shows up on the new-business side of an agency, where a founder tracking prospect follow-ups in memory instead of a system loses pipeline the same quiet way untracked hours lose revenue. Human + AI SDRs run that follow-up on a fixed schedule instead of a founder’s memory, paid per booked meeting, no retainer, so the pipeline side of the business does not depend on the same habit that time tracking is trying to fix on the delivery side.

Sources

The external data in this article draws on the sources below. Figures described in the text as estimates or industry triangulations are directional and are not attributed to a single dataset.

FAQ

How much money do agencies lose to untracked billable hours?
47% of agencies lose up to $500,000 a year on untracked billable hours, and 23% of billable time is never invoiced at all, per TMetric’s 2025 benchmark study of 250-plus agencies.
What does Harvest cost for a small agency team?
$9 a seat a month on the Teams tier, the same rate whether billed monthly or annually. Enterprise runs $14 a seat a month on the same flat-rate structure, adding profitability reporting and SSO.
Does Toggl Track get more expensive over time?
Its Premium tier does. It runs $14 a user a month for the first year, then renews at $18 a user a month, a disclosed increase worth planning for rather than a one-time promotional price.
What does TMetric cost?
TMetric’s exact per-seat price could not be confirmed from its pricing page this session, since the numbers render dynamically rather than appearing in static content. Its free tier (up to 2 seats) and tier structure are confirmed; pull the current dollar figure directly from TMetric at signup.
Is the cheapest time-tracking tool always the right choice?
Not necessarily. A tool only closes the untracked-hours gap if a team uses it consistently, which is more of a habit question than a pricing question. Harvest’s flat billing, Toggl’s free tier, and TMetric’s agency-specific features are each worth weighing against how likely a given team is to adopt the workflow.

Untracked hours cost revenue. An untracked pipeline costs more.

Book a 15-minute call and see how Human + AI SDRs keep new-business follow-up running on a fixed schedule, paid per booked meeting, no retainer, so pipeline does not depend on memory either.

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