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Buying Appointments

How to Vet a Solar Appointment or Lead Vendor Before You Sign

Quick answer

Vetting a solar lead or appointment vendor means checking five things before you commit a dollar: whether what you are buying is exclusive or shared, whether the price is published in writing or hidden behind a "book a strategy call" form, what the guarantee behind the marketing headline actually covers, whether their qualification criteria still assumes a loan-only buyer in a year when most reps are selling majority third-party-ownership deals, and whether their calling practices carry TCPA exposure that becomes your problem too.

Ask a vendor to answer all five in writing on the first call. In a category recovering from a $20 to $30 million TCPA settlement against one of its own brands, a vendor who will not discuss compliance is the one to worry about most.

Start With Exclusive or Shared, Because the Market Runs Both

Before comparing a single price, find out whether the lead or appointment goes to you alone or to whoever calls the homeowner back first. RGR Marketing sells solar leads through ping-post delivery with a 100-lead minimum order, filterable by bill size, roof shade, and credit band, but not exclusive to one buyer. Clean Energy Experts runs a pay-per-lead model with no contract and no minimum, phone-verified, priced by state from roughly $15 in North Dakota and Minnesota up to $1,000 or more on the West Coast.

Exclusive appointment sellers work differently. Solar Exclusive pitches pre-set exclusive appointments and markets "guaranteed appointments or you don't pay." RunsForYou sells exclusive leads at $90 to $350 and booked appointments at $150 to $600, with a commission-only option that pays only on a closed install. Omnivortex prices appointments starting at $400 with every appointment guaranteed exclusive. If a vendor is vague about which model you are buying, pin that down before anything else.

Ask for the Price in Writing. Most Vendors Will Not Give It to You

Published pricing is the exception in this category, not the rule. Solar Exclusive does not post a rate card, it routes every prospect into a strategy call. Invention Solar is the opposite case: it publishes a full aged-lead tier table, from $3.00 per lead at 0 to 7 days old down to $0.50 at 91-plus days. Aged Lead Store goes further, breaking pricing into three age bands: $1.20 to $1.50 for 30 to 85 days old, $0.35 to $0.40 for 86 to 365 days, and $0.17 to $0.20 for 366 to 2,000 days.

Across every source triangulated for this guide, the pricing bands cluster as follows: shared leads run $20 to $80, exclusive leads run $50 to $300 (most-cited $80 to $150 fresh, higher on the West Coast), and pre-set booked appointments run $150 to $600, with most vendors clustering $200 to $500. VA Horizon's own rate, $300 one-time setup and $249 per appointment, sits inside that cluster and is published without a strategy call required to see it.

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Read What "Guaranteed" Actually Covers

Marketing language like "guaranteed appointments or you don't pay" is common, and it is worth pressing on before you sign. Ask exactly what is guaranteed: that an appointment gets booked at all, that the homeowner shows up, or that the homeowner turns out to be a real prospect once your rep is in the room. Those are three different promises, and a vendor's homepage rarely distinguishes between them. RunsForYou's commission-only option is a more literal version of risk-shifting: you pay nothing until a lead actually closes into an install, which is a fundamentally different arrangement than paying per booked appointment regardless of outcome.

Check Whether Their Qualification Criteria Still Assumes a Loan-Only Buyer

This is a 2026-specific question, and most buyers are not asking it yet. Third-party-ownership deals (lease and PPA structures) are projected to make up 65% of sales in 2026, up from 44% in 2025, and the share of reps selling zero TPO has dropped from 9% to 1%. A lead vendor still qualifying homeowners primarily on credit score and loan eligibility is filtering out exactly the buyers driving today's market. Ask directly whether the vendor's qualification process accounts for cash, loan, and TPO paths equally, or whether it was built for a market that no longer exists.

Check Their TCPA Record Before You Check Their Price

Momentum Solar settled a TCPA class action for $20 to $30 million over unsolicited telemarketing calls, with final approval in August 2025. That case involved the installer's own calling program, but enforcement does not stop at the brand doing the installing: a separate solar lead-generation company was sued directly in a TCPA class action after an aggressive response to the initial complaint. The lesson is that liability can reach the vendor supplying your appointments, not just your own sales team. Ask any vendor how they document consent, how they screen numbers against Do Not Call and reassigned-number lists, and whether they have ever been named in a telemarketing complaint or lawsuit.

A Five-Question Vetting Script for the Vendor's Own Sales Call

  1. "Is this lead or appointment exclusive to me, or shared with other installers or dealers?"
  2. "What's the per-unit price, in writing, including any setup fee or minimum order?"
  3. "What specifically does your guarantee cover: the booking, the show, or the qualification?"
  4. "Does your qualification process account for cash, loan, and TPO buyers equally?"
  5. "How do you document consent, and have you ever been named in a TCPA complaint?"

Five questions, five answers, in writing. A vendor who answers all five clearly can be compared against anyone else on equal footing. A vendor who dodges more than one is telling you something before you have spent a dollar.

What this means for you

  • Exclusive versus shared changes who else is calling the same homeowner, ask which one you are actually buying before comparing price.
  • A "guaranteed appointments" headline can mean three different things: booked, shown, or qualified. Get the vendor to specify which.
  • TCPA liability can reach the vendor supplying your appointments, not just your own sales team. Ask about their compliance record directly.

Sources

The external data in this guide draws on the sources below. Figures described in the text as estimates or industry triangulations are directional and are not attributed to a single dataset.

FAQ

What is the difference between a shared solar lead and an exclusive solar appointment?
A shared lead is sold to more than one buyer at once, so you compete to reach the homeowner first. An exclusive appointment or lead is sold to you alone. Vendors like RGR Marketing and Clean Energy Experts sell on the shared or pay-per-lead model, while Solar Exclusive, RunsForYou, and Omnivortex sell exclusive appointments.
Should I trust a vendor who will not publish pricing?
Not automatically disqualifying, some vendors quote custom pricing because scope or state varies. But you cannot compare an unpublished rate against a published one like Invention Solar's aged-lead table or VA Horizon's $300 setup and $249-per-appointment rate without asking directly, so get the number in writing before you decide.
What does a "guaranteed appointment" actually guarantee?
It depends on the vendor, and the marketing language rarely specifies. Ask whether the guarantee covers the appointment being booked, the homeowner showing up, or the homeowner qualifying once your rep arrives. Those are three different promises worth pinning down before you sign.
Why does a vendor's qualification criteria matter more in 2026?
Because third-party-ownership deals are projected to reach 65% of sales in 2026, up from 44% in 2025. A vendor still qualifying homeowners primarily on loan eligibility is filtering for a buyer profile that no longer represents most of the market.
Can a lead vendor really be held liable for TCPA violations, not just the installer?
Yes. A solar lead-generation company, separate from any installer, was directly sued in a TCPA class action. Enforcement in this category is not limited to the brand doing the installing, which is why asking a vendor about their compliance record is a real vetting question, not a formality.

Get every answer in writing before you sign.

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