The Texas Investigation, Company by Company
On April 6, 2026, the Texas Attorney General’s office announced an investigative initiative targeting four residential solar installers by name, per Elevenflo’s coverage of the announcement: Freedom Forever, doing business as Freedom Solar, Sunrun Inc., Lone Star Solar Services LLC, and CAM Solar Inc. The stated basis is the Texas Deceptive Trade Practices Consumer Protection Act, and the announcement centers on deceptive door to door sales tactics and inflated savings projections made to homeowners during the sales process.
The scale behind that announcement is the part easy to miss: the four companies are collectively the subject of more than 100 complaints filed directly with the AG’s office, plus thousands more filed online. That is not a single bad actor drawing regulatory attention. It is four named companies, one shared legal theory, and a complaint volume large enough to justify a formal state investigation rather than a routine consumer-affairs inquiry.
What a Civil Investigative Demand Requires
The investigation proceeds through civil investigative demands, a legal tool that compels each named company to disclose specific categories of internal documentation: substantiation for the savings claims made to homeowners, the actual warranty terms offered, and service plan documentation. That is a meaningfully different bar than a consumer complaint site collecting unverified reviews. A CID forces the company to produce the paperwork behind its own sales claims, not just respond to an allegation.
Freedom Forever’s own subsequent path is covered in full elsewhere on this site: the company filed Chapter 11 bankruptcy on April 15, 2026, days after being named in this same investigation. The full timeline covers that filing’s liabilities, market position, and what it means for anyone with a direct commercial relationship to the company.
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Book a Solar CallThe Momentum Solar TCPA Settlement
Separately from the AG investigation, and per ClassAction.org’s coverage of the settlement, Momentum Solar, operating as Pro Custom Solar LLC, agreed to a TCPA class action settlement of $20 million to $30 million, covering individuals who received two or more unsolicited telemarketing calls between March 5, 2015, and January 2, 2025. Preliminary approval landed on January 2, 2025, the final approval hearing was set for August 18, 2025, and the claim deadline was July 31, 2025.
This is a different complaint channel entirely from the Texas investigation above. The AG probe is about what was claimed in a sales conversation that already happened. The TCPA settlement is about whether a call should have been placed at all, a distinction worth keeping straight since the two represent genuinely different categories of consumer harm, deceptive claims versus unwanted contact, that happen to both be sitting in solar’s 2026 complaint data at the same time.
Why No Aggregate Complaint Count Exists Yet
A comprehensive, industry-wide solar complaint count, the kind BBB or FTC publish for some other industries, does not currently exist as a citable, sourced figure. What is verifiable instead is complaint data at the point it becomes serious enough to reach a regulator or a courtroom: the Texas AG’s more than 100 direct complaints against four named companies, and Momentum Solar’s multi-year TCPA settlement. Both are arguably a stronger trust signal than a bare aggregate tally would be, since both carry named companies, named dollar amounts, and named legal violations attached.
That complaint pressure is not happening in isolation from the rest of the industry’s 2026 stress. The same year has already produced more than 100 solar company bankruptcies and closures, tracked on this site’s own maintained bankruptcy list, and a rising volume of Do Not Call complaints covered in the site’s DNC compliance guide. Regulatory attention, litigation, and financial failure are converging on the same sales channel at roughly the same time.
The Numbers
Texas Attorney General Ken Paxton opened an investigation into four residential solar installers, Freedom Forever, Sunrun, Lone Star Solar Services, and CAM Solar, on April 6, 2026.
The four companies under investigation are collectively named in more than 100 complaints filed directly with the Texas AG’s office, plus thousands more filed online.
The investigation’s civil investigative demands require the four companies to disclose savings claim substantiation, warranty terms, and service plan documentation under the Texas Deceptive Trade Practices Consumer Protection Act.
Momentum Solar (Pro Custom Solar LLC) settled a TCPA class action for $20 million to $30 million, covering unsolicited telemarketing calls placed between March 5, 2015, and January 2, 2025.
The Momentum Solar settlement’s final approval hearing was set for August 18, 2025, with a claim deadline of July 31, 2025.
Sources
The external data in this article draws on the sources below. Figures described in the text as estimates or industry triangulations are directional and are not attributed to a single dataset.
- Elevenflo, coverage of the Texas Attorney General’s April 2026 solar investigation and Freedom Forever’s bankruptcy filing
- ClassAction.org, coverage of the Momentum Solar TCPA class action settlement